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Ride along with Tesla Mobile Service and fix some electric cars

Electric cars require less maintenance than combustion vehicles, but when you need your tires rotated or your filters changed, who ya gonna call? Well, you’d actually just use the Tesla Mobile Service app. Read more on Tesla’s Mobile Service –

On my ride-along, I witnessed fixes ranging from a Model 3 getting a simple tire rotation at a private residence to an airbag and power steering recall service on a Tesla Model S in the parking lot of a motel.

Written and Presented by Antuan Goodwin
Produced by Marc Ganley

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  • Colin
    June 13, 2019

    LOVE THIS, i was at work doing carts (i work as a courtesy clerk) one day, saw a tesla mobile service car come to our store, my problem was that my car wasnt receiving the newest software update when its already been out for everyone else, i asked the guy can u push out the latest software update to my model 3? He said sure, he got out his laptop, entered my vin, sent it to my car, next thing i know within an hour, the update i had requested, had been pushed to my car ready to be installed

  • Michael Watt
    June 13, 2019

    I've had a Model 3 for just over a year. I've had 2 mobile service calls – first for the frunk actuator – it took him 20 minutes to fix in my driveway. The second call was for the glovebox latch bc it would sometimes open on its own. Mobile service fixed it in 20 minutes. The process of setting up appts was painless and the wait time was only a couple of days. These are very minor issues and the experience made me feel better about the brand. They are building cars to last – not ones that need repairs to be a profit center. Any other minor issues or bugs are either fixed with OTA updates or by resetting the cars computer. I love not having to waste my time going to a garage, get a ride there, go without my car for a day or two, etc. Mobile service seems so much more sensible.

  • Tesla Our Future
    June 13, 2019

    my model3 got scratched on front bumper, does mobile service do body repair?

  • Beverly Taylor-Mack
    June 13, 2019

    Is Tesla Mobile Service available in Jacksonville, FL?

  • Christopher D
    June 13, 2019

    The future looks cool. I'm doing the work now to put myself into a Tesla Model 3 or S. Fingers crossed!

  • TRY to HELP you
    June 13, 2019

    I have experienced this. Warranty repairs at my house. Went well overall. Sometimes they have to go out to get parts and return.

  • dcharizard91
    June 13, 2019

    The dealer that I purchased my Lexus from has a similar service. They can send out a technician and do simple maintenance things (oil change, filter changes, tire rotations) at my location of choice. For more intensive or serious repairs, they can flatbed a Lexus loaner to me, flatbed my car to the dealer, and flatbed it back to me for exchange when it is done. The only drawback is the need to schedule an appointment quite in advance.

  • Nikola Tesla
    June 13, 2019

    this model makes so much sense

  • Lisa
    June 14, 2019

    Tesla Service has treated me like GOLD. Also had their Mobile Service twice and it was fantastic both times. Also gave me an opportunity to chit chat and learn more cuz the techs were pretty cool people. So happy.

  • hllboi817
    June 14, 2019

    I heard horror stories about its battery life in colder climates

  • John Smith
    June 14, 2019

    Is this an ad for Tesla? You should mention how long it takes to get parts for a tesla repair usually, and how costly it can be. No way this video approaches any sort of journalistic standards. Put an ad disclaimer will ya?

  • antonio volpe
    June 15, 2019

    if only my ludicrous rear motors would have lasted more than 6k miles

  • Parag Jain
    June 15, 2019

    What's even the need of disliking this video… I mean just why ??

  • luis martinez
    June 16, 2019

    its not worth it. what if you are somewhere where there are no tesla places???

    the gas vehicles can drive across the country with gasoline…

  • Archita
    June 16, 2019

    Never used with my model x….but is a lovely service

  • Wild Flower
    June 16, 2019

    I loved this video. Wish it was longer. Thank you.

  • George Gil
    June 16, 2019

    Working on a car on the street is illegal

  • Aro Alothman
    June 18, 2019

    I have problem in my tesla modelS high voltage battery . Its not charge to full . I send many email to tesla in usa . No reply

  • The Rainmaker
    June 18, 2019

    Illegal immigrants have been offering this service for a while now and its always been frowned upon to take a car apart on the street. In most places with a HOA, you'd get a letter about maintaining the quality of the neighborhood, etc etc. Yet somehow people are all happy to see someone with a Tesla logo come and do the same thing.

  • newtec3425
    June 20, 2019

    What do they do if it rains?

  • Papabless Papabless
    August 31, 2019

    What I want to know is, is their mobile service van also a tesla model? 🤷🏿‍♀️

  • Chris Townsend
    January 6, 2020

    Everyone has the right to work on their own cars!!!! You are not gonna stop us!! Ever!!!

  • Jake Eames
    February 5, 2020

    I do maintenance/refrigeration at a seafood plant in Juneau Alaska. That service vehicle would be perfect. Asking the boss now

  • Andrew
    February 20, 2020

    What I find interesting is that I was told that I could not get a floor jack under a Tesla.

  • fr8hauler
    March 15, 2020

    Would have liked some interaction with the tech about his thoughts

  • digimon916
    June 24, 2020

    As someone whose been working on cars for 10+ years, dang these look easy, and an easy job too if youre mobile. Looks like mobile = basic maintanence, small jobs. Shop = underside and serious electrical work.

  • Andres
    September 24, 2020

    Do mobile service technician work 3-4-3-4 like production associates and what’s starting wage, benefits?

  • Saul Juarez
    September 24, 2020

    i wonder how much these mobile techs make?

  • Alex
    November 13, 2020

    just had my first experience with mobile service today and it was excellent. Really cool that they offer this.

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